Terms & Conditions
RETURNS: All returned merchandise is subject to a 15% restocking charge, unless prior arrangements have been made. There are no returns allowed after thirty (30) days of date received. All returns must have prior approval and be shipped prepaid. INBOUND C.O.D. SHIPMENTS WILL BE REFUSED. Custom orders may not be returned. You must contact our customer service department BEFORE returning any merchandise. You will be given a Return Authorization number (RA#) which MUST appear on the outside of the box otherwise, will be refused at the door. You must include a copy of the original invoice. All merchandise returned without a copy of the original invoice will be assessed a $20.00 service charge. Allow at least ten (10) working days to process merchandise returns. All credits will be applied toward further purchases unless prior arrangements have been made with our accounting department. Warranty returns vary depending upon the individual manufacturer. Please contact our Customer Service department regarding warranty returns and they will inform you of correct return procedure for the product involved.
SHORTAGE OR DAMAGED CLAIMS: All claims of whatsoever kind shall be deemed waived by customer unless reported in writing within sixty (60) days after delivery or thirty (30) days after first use whichever occurs first. FSI Label Company shall have the right within thirty (30) days after receipt of such report to inspect the goods complained of by customer. Use or disposition of any portion of such goods by customer shall waive all claims relative to that portion.
FOR GOODS DAMAGED IN TRANSIT, VARIATIONS IN CARTON COUNTS, REFUSE MERCHANDISE OR INDICATE CONDITION ON THE DELIVERY BILL OF LADING AT TIME OF DELIVERY. ANY DAMAGED PRODUCT ACCEPTED SHOULD BE LEFT IN ORIGINAL SHIPPING CARTONS AT RECEIVING AREA FOR INSPECTION BY FREIGHT CARRIER
WARRANTY: ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. FSI Label Company shall not be responsible for any consequential or incidental damages arising out of the resale or use of the merchandise. FSI Label Company warrants to the customer that the merchandise sold by the Company or its affiliates is free from defects in material and workmanship. In the event that any merchandise is defective, customer’s sole remedy is to receive a replacement part. Defective material must be available for inspection by an FSI Label Company representative. All other warranties are excluded.
PRICING: Prices quoted are those then in effect. Orders are acknowledged at prices in effect when the acknowledgement is issued. Goods will be invoiced and paid for by customer at the price in effect at date of shipment.
TERMS: Payment terms are NET 30 DAYS, U.S. funds, unless otherwise noted on the face of this invoice. Accounts not paid within thirty (30) days of shipment will be considered overdue. A finance charge of 1 ½% (18% per annum) but not in excess of the legal maximum, may be added on any amount thirty (30) days in arrears.
CREDIT: Should customer’s credit be deemed unsatisfactory by FSI Label Company, payment or security may be required before commencing manufacture, or continue manufacture, or delivering any shipment hereunder. Customer’s failure to protect such payment or security shall cause customer to be immediately liable for goods already processed or in course of processing and FSI Label Company may decline complete manufacture or delivery.
SALES TAX: FSI Label Company reserves the right to add to the sales price and freight charges any tax imposed by law on the sales of goods. Tax exempt in MI requires a signed MI tax-exempt form on file.
SERVICE CHARGE: A service charge of $5.00 will be applied to all orders under $25.00. (Dealers will be charged $10.00 for all orders under $50.00)
QUANTITIES: Overruns or under runs, not to exceed 10% of quantities ordered, will constitute acceptable delivery on custom products.
FREIGHT: All shipments are made F.O.B. Factory, unless otherwise specified. United Parcel Service freight charges are prepaid and added to invoice.
UPS/USPS/FedEx: Shipping cost is calculated using the weight and dimensions of the product(s) ordered based on selected shipping method.
TAX: Applicable tax will be added to your order total.
PAYMENT METHODS ACCEPTED: Credit Card,Invoice
CREDIT CARDS ACCEPTED: Mastercard, VISA, American Express, Discover